Privacy Policy

Cardox India Private Limited, 6-17/18, Jogani Industrial Complex, Chunabhatti, Sion, Mumbai 400022, Maharashtra, India, is the data fiduciary for personal data collected through this website.

What we collect

Only what you type into an enquiry form, and only the fields shown on it:

• Your name and company name
• Your email address and, if you provide it, your telephone number
• Your plant location and country, if you provide them
• The details of your enquiry — vessel type, material and your message
• Which page the enquiry came from, and the date and time

We also record a short one-way reference derived from your network address, calculated with a secret key that is held only by us and kept outside the public website. We do not store your network address itself, and nobody without that key can link the reference back to you. It exists only so we can recognise repeated automated submissions.

What we do not collect

• No advertising or tracking cookies. This site sets no cookies of its own.
• No analytics profiling.
• No payment or financial information is ever collected here.
• No data is sold, rented or shared with third parties for marketing.

Why we collect it

For one purpose: to answer your enquiry and, if you become a customer, to carry out the work. We do not add enquirers to a marketing list.

How long we keep it

Enquiries are retained for up to 24 months so we can reference earlier correspondence about the same vessel, then deleted. Where an enquiry becomes a contract, the project record is retained as long as commercial and tax law requires.

Where it goes

Enquiries are emailed to our service team in Mumbai at services@cardoxindia.in and cardoxindia@gmail.com, and a copy is stored on the website host, which is not publicly accessible. Our email is provided by Google, so a copy sits on their infrastructure. We use no other third-party processor.

Third-party content

Some pages link to our LinkedIn and YouTube profiles. Following those links takes you to services with their own privacy policies, which we do not control. This site does not embed YouTube players that load before you click.

Your rights

Under the Digital Personal Data Protection Act 2023 you may ask us to confirm what data we hold about you, correct it if it is wrong, or erase it. If you are in the UK or EU, equivalent rights apply under UK GDPR and GDPR.

Email services@cardoxindia.in with the subject line DATA REQUEST and we will respond within 30 days. There is no charge.

Security

The site is served over HTTPS, so anything you submit is encrypted in transit. The stored copy of enquiries is not reachable from the public internet. We limit how many submissions can be made from one source to prevent abuse.

Changes

If this policy changes, the revised version appears on this page with a new date below.